Privacy Policy
Effective Date: 08/28/2025
Last Updated: 08/28/2025
At Above and Beyond Virtual Assistants, we respect your privacy. This Privacy Policy outlines what limited information we collect from users, how we use it, and your rights regarding your data.
Introduction
At Above and Beyond Virtual Assistant Agency (“we,” “our,” or “us”), we are committed to protecting your privacy and handling your information with care. We understand that when you trust us with your personal and business details, you expect professionalism, security, and transparency. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our services, visit our website, or communicate with our team. By working with us, you agree to the practices described below.
Information We Collect
When you use our services, we may collect different types of information.
– Personal information such as your name, email address, phone number, billing address, and payment details so we can manage transactions and accounts.
– Client data such as schedules, instructions, documents, and communications you share with us so we can complete tasks on your behalf.
– Technical information such as your IP address, browser type, device identifiers, and website usage data collected through cookies or analytics tools.
– Sensitive information, when applicable, such as financial or confidential business materials that you provide for specific services.
How We Use Your Information
We use the information we collect to:
Provide, manage, and improve virtual assistant services.
Communicate with you, including responding to requests and inquiries.
Process payments and manage billing.
Ensure security, fraud prevention, and compliance with legal obligations.
Customize client experience and service offerings.
Information Sharing and Disclosure
We respect your trust and never sell your personal information. However, there are times when sharing may be necessary.
– We may share information with trusted contractors or service providers who assist us in delivering specific tasks, under strict confidentiality agreements.
– We may disclose data if required by law, regulation, or court order.
– In the event of a merger, acquisition, or business transfer, your information may be included as part of the transition.
– We may share information with third parties only when you have provided explicit consent.
Data Security
We take the security of your information seriously.
– We implement physical, electronic, and managerial safeguards to protect your data.
– We strive to maintain the highest security standards, but please note that no method of online transmission or storage is 100% secure.
Data Retention
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA/CPRA).
– You have the right to know what personal information we collect, use, and disclose.
– You have the right to request deletion of your personal information, with some exceptions.
– You have the right to opt out of the sale or sharing of personal information (we do not sell data).
– You have the right to non-discrimination when exercising your privacy rights.
To exercise these rights, please contact us
Your Privacy Rights (California Residents)
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA/CPRA).
– You have the right to know what personal information we collect, use, and disclose.
– You have the right to request deletion of your personal information, with some exceptions.
– You have the right to opt out of the sale or sharing of personal information (we do not sell data).
– You have the right to non-discrimination when exercising your privacy rights.
To exercise these rights, please contact us.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies.
– These tools help us analyze website traffic, personalize your experience, and improve services.
– You may choose to control or disable cookies in your browser settings, but certain website functions may be limited as a result.
Children’s Privacy
Our services are not directed to children under 13 years of age.
– We do not knowingly collect personal information from children.
– If we discover such information, we will take immediate steps to delete it.
Contact Us
We may update this Privacy Policy from time to time.
– When we make changes, we will post the updated version here and revise the “Last Updated” date.
– We encourage you to review this page periodically to stay informed.
Privacy Policy
Above and Beyond Virtual Assistant Agency (“Company,” “we,” “our,” or “us”) provides virtual assistant and business support services. By using our services and website, you acknowledge and agree to the following:
No Professional Advice
The services provided by Above and Beyond Virtual Assistant Agency are strictly intended for administrative, operational, and general business support purposes. Unless expressly stated, we are not licensed professionals in the fields of law, accounting, financial advising, healthcare, or any other regulated industry. Any guidance, recommendations, or materials shared by our team are based on general knowledge and practical experience, and should not be relied upon as a substitute for professional advice. Clients remain solely responsible for seeking the counsel of licensed attorneys, certified public accountants, financial advisors, healthcare providers, or other qualified professionals for matters requiring specialized expertise.
No Guarantees or Warranties
While we make every reasonable effort to deliver services with accuracy, timeliness, and reliability, we cannot and do not guarantee specific results, outcomes, or business performance. The effectiveness of our services will depend on multiple factors, including the client’s business model, industry conditions, internal resources, and external market variables beyond our control. All services are provided on an “as-is” and “as-available” basis, without any warranties—express or implied—regarding merchantability, fitness for a particular purpose, or non-infringement. Clients acknowledge that outcomes may vary and that no promises of success or revenue growth are being made.
Limitation of Liability
To the fullest extent permitted by law, Above and Beyond Virtual Assistant Agency, including its employees, contractors, and affiliates, shall not be held liable for any damages arising from the use of our services. This includes but is not limited to:
Direct, indirect, incidental, or consequential damages resulting from reliance on our services,
Business interruptions, delays, or loss of data associated with technical issues or third-party platforms,
Loss of profits, opportunities, or reputational harm arising from errors, omissions, or delays in the services provided.
Clients understand and agree that they bear ultimate responsibility for business decisions made using information or support provided by our agency.
Third-Party Services and Content
Our work may involve collaboration with third-party software, platforms, or service providers (e.g., CRM tools, cloud storage, project management apps, payment processors, communication platforms). While we assist in facilitating use of these services, we do not own, control, or guarantee their performance, security, or availability. We are not liable for any errors, downtime, breaches, or policy changes by third-party vendors. Clients are strongly encouraged to independently review and understand the terms of service, privacy policies, and data security measures of any third-party providers before use.
Confidentiality and Security
We value client trust and take reasonable precautions to safeguard sensitive information shared with us. This includes adopting standard administrative, technical, and physical safeguards to prevent unauthorized disclosure. However, clients acknowledge that no system of electronic communication, cloud storage, or online transmission is entirely immune from risk. While we commit to exercising due care, we cannot guarantee absolute security against hacking, interception, or misuse of data outside our reasonable control. By using our services, clients accept these inherent risks and agree that the company shall not be held responsible for breaches beyond our preventative measures.
Compliance with Laws
It is the responsibility of each client to ensure that all tasks assigned to Above and Beyond Virtual Assistant Agency comply with local, state, federal, and international laws and regulations. We are not responsible for monitoring or verifying compliance on behalf of clients. This includes, but is not limited to, matters relating to labor laws, data protection, intellectual property, financial regulations, and marketing practices. Any request that may place us in violation of applicable laws will be declined.
Changes to This Disclaimer
We reserve the right to modify, update, or revise this Legal Disclaimer at any time without prior notice. Any such changes will become effective immediately upon posting on our website or upon direct communication to clients. By continuing to use our services after revisions are made, clients agree to be bound by the updated terms. Clients are encouraged to periodically review this disclaimer to stay informed of any updates.
Cookie Policy
Effective Date: 08/28/2025
Last Updated: 08/28/2025
Above and Beyond Virtual Assistant Agency (“Company,” “we,” “our,” or “us”) uses cookies and similar tracking technologies to improve website functionality, personalize your browsing experience, analyze site traffic, and enhance the overall quality of our services. This Cookie Policy explains what cookies are, the different types we use, how they help us, and the choices you have in managing them.
What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or smartphone) when you visit a website. These files allow websites to recognize your device, remember preferences, and collect information about how you interact with the site. Cookies are widely used across the internet to make websites work efficiently, provide personalized features, and deliver relevant content. In addition to cookies, we may also use related technologies such as web beacons, pixels, or local storage that serve a similar purpose.
Types of Cookies We Use
To give you a better browsing experience, we use several categories of cookies:
– Essential Cookies – These cookies are strictly necessary for the core functions of our website. They enable secure login, navigation, form submissions, and protection against fraudulent activity. Without these cookies, the site may not function properly.
– Performance & Analytics Cookies – These cookies help us understand how visitors interact with our website by collecting information such as page visits, traffic sources, and user behavior. This data (often gathered through tools like Google Analytics) allows us to improve usability, optimize content, and ensure the site is working as intended.
– Functionality Cookies – These cookies store your personal preferences to create a more customized experience. Examples include remembering your chosen language, region, or login details so that you don’t need to re-enter them each time you visit.
– Advertising & Targeting Cookies – These cookies may track your browsing activity to deliver more relevant ads, measure the success of marketing campaigns, and reduce repetitive advertising. While we do not currently sell personal data under CCPA/CPRA, we may use limited targeting technologies for promotional purposes in compliance with applicable laws.
How We Use Cookies
Cookies allow us to provide a smoother, safer, and more personalized experience. Specifically, we use cookies to:
– Ensure proper functioning of the website and its essential features.
– Analyze site traffic, visitor behavior, and usage trends to improve navigation and performance.
– Strengthen security measures and detect suspicious or unauthorized activity.
– Store user preferences and login details for a seamless experience.
– Support marketing and outreach efforts by evaluating the effectiveness of campaigns.
Third-Party Cookies
In some cases, we may work with trusted third-party providers who place their own cookies on your device. These may include analytics providers, advertising networks, or social media integrations. Such third parties collect data to provide us with insights about site performance or to display relevant advertisements. We do not control how these third-party cookies operate, and their use is governed by their own privacy and cookie policies. We recommend reviewing their policies to understand how your data may be handled.
Your Choices and Control
You remain in control of how cookies are used on your device. You can:
– Browser Settings: Most browsers allow you to block, restrict, or delete cookies through their settings or preferences menu.
– Opt-Out Tools: If analytics or advertising cookies are enabled, you can opt out through industry-standard tools such as the Network Advertising Initiative or Google Ads Settings.
– California Residents (CCPA/CPRA): You have the right to request that we do not sell or share your personal data. While we do not currently sell personal information, we respect your right to opt out of targeted advertising or data sharing.
Please note that if you disable or reject certain cookies, some features of our website may not function correctly, and your user experience may be limited.
Changes to This Policy
We may revise or update this Cookie Policy periodically to reflect changes in technology, law, or our business practices. Any updates will be posted on this page with an updated “Last Updated” date. We encourage users to review this policy regularly to stay informed about how we use cookies.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please reach out:
Above and Beyond Virtual Assistant Agency
📍 San Diego, California, United States
✉️ Email: [Insert Business Email]
📞 Phone: [Insert Business Phone]